Mediation is a paid for service, unless you are eligible for Legal Aid, and we can give you an indication of what you total costs will be. There are no hidden charges; you just pay the session fees. All the paperwork arising from mediation will be provided to you.
As a registered charity, our fees are on a sliding scale, depending on your income, making them affordable and flexible. You and your ex-partner will be charged separately and you are both expected to meet your own costs. Details of our fees can be found here.
If you have to pay for your mediation sessions, payment will be collected from you when the meeting is confirmed by phone. If it is not possible to do this at the time, payment must be received 5 working days before the date of your appointment. If it is not received by then, your appointment time may be offered to other clients. For more information, please see the Cancellations and rebooking section of our Terms and conditions of use.
Apart from some exceptional circumstances, mediation is the only option with financial support (Legal Aid) available to help people with the practical aspects of separation that have a legal component.
Dialogue is proud to have a contract with the Legal Aid Agency, which means that if you are eligible for Legal Aid the service is completely free. It also means that the MIAM and the first mediation session will be free for your ex-partner. The mediator can carry out an assessment for Legal Aid at your MIAM, as long as you provide the correct evidence. Details of what you need to provide can be found here.
You can make an indicative Legal Aid assessment here
Please call us on 020 7383 0733 or email us at firstname.lastname@example.org to discuss costs.